Public documentation
Frequently asked questions
This public FAQ covers subscription behavior, credit models, and collaboration basics before login.
CreditsWhat is the easiest way to test the app?
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What is the easiest way to test the app?
Buy a one-off credit pack. You get credits immediately without a subscription, so you can try renders and features without committing to a recurring plan. Credits do not expire. You can keep buying top-ups (including in multiples) as needed if a subscription does not make sense for you.
BillingWhat happens when my subscription expires?
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What happens when my subscription expires?
Your account and projects remain accessible. You lose subscription features at period end, including organisation subscription benefits, but can still buy top-up credits.
CreditsWhat is the difference between top-up credits and subscription credits?
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What is the difference between top-up credits and subscription credits?
Top-up credits are one-time purchases. Subscription credits are recurring monthly credits tied to your active subscription plan. Both are consumed when renders run.
SharingHow does project sharing work?
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How does project sharing work?
You can invite project members with role-based access. Owners have full control, collaborators can work in rooms/scenes, and viewers have read-only access.
OrganisationWhat are organisation basics I should know?
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What are organisation basics I should know?
Organisations let teams share projects, members, and credits. Organisation admins manage members and billing setup. Credits can be pooled when subscription billing is linked.